One of the most common mistakes Dentists and practice owners make is assuming each team member thinks the same way they do. How many times have you assumed your team member knew what they were supposed to do only to discover it was done incorrectly?
The greatest risk to an ideal culture is unspoken expectations.
Influencers, People of Influence, Influential Leaders understand this concept and clearly communicate their expectations while honoring the diverse personality types of their team.
You want a team of Leaders – a Confident, Effective Team that can lead itself.
Effectual Leadership can change any practice by understanding the Bigger Vision.
Many practices invest in coaching and training for themselves and their teams for that very reason. And when their team evolves into a confident, self-managing force, they recognize (and celebrate) it.
Here are three distinctive indicators that you have developed a team of leaders:
1. Team members communicate clearly and directly.
Leaders realize that effective communication is based on being responsible for outcomes: if the outcome matches the intent of the communication, it has been clear. If the outcome is not what was intended, miscommunication is the result.
If your team is communicating clearly, and working consistently to improve communication and its outcomes, you have a team full of leaders who are willing and open to growth.
2. Team members respond objectively, not emotionally.
Dentistry is inherently an emotional experience. Patients feel anxiety and fear about the treatment we are diagnosing. Insurance is typically confusing. Out of pocket costs can be overwhelming. When patients become emotional, true leaders are able to remain calm, compassionate and connect with their patient on an emotional level. Meeting the patient where they are at, not where you are at.
3. Team members are solution-minded to get the job done.
Strong leaders think strategically, are decisive, take action, utilize feedback and take a collaborative approach to effectively move forward. That takes Integrity, Consistent-Persistence, and Humility.
If you truly want to build that practice of your dreams, one that leads to real personal and financial freedom, you want to invest in building a team of leaders.
Cultivating a team of leaders builds your team’s value, it builds the value of your practice, serves your patients to exceed their expectations, and builds your own credibility as a leader worth following.
Look again at these three characteristics of leadership.
How well does your team measure up?
How well do you measure up?
Your answers might surprise you.
Contact us Now and schedule a Complimentary 30-Minute Strategic Discovery Call today.
One idea – one tiny shift in the way you do business – brings greater success to You, your Team, your Practice and your Patients.
Schedule Now and get yourself on the path you deserve.