When was the last time a patient called, wrote, or dropped by to ask for an x-ray transfer and offered you a detailed explanation and an apology for their …
Performance Review Gone Bad
Have you ever given a team member their quarterly or yearly review only to have them be shocked by how you or your manager evaluated them? We were recently …
3 Ways to Rapidly Improve Your Case Acceptance Rates
Successful dental practice owners know the best way to both help their patients and increase their profitability is to improve case acceptance rates. And, …
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