Blog

When was the last time you reviewed your fee structure?How long has it been since you actually raised your fees?Is readjusting your fee structure something you’ve even built in to [...]

Successful dental practice owners know the best way to both help their patients and increase their profitability is to improve case acceptance rates. And, let’s face it. Most dental [...]

A growing practice needed to hire a few new team members. This practice wanted to make sure they hired someone capable, who could learn quickly, and who would fit in [...]

Have you ever given a team member their quarterly or yearly review only to have them be shocked by how you or your manager evaluated them? We were recently [...]

If you’re like many dental professionals, you struggle with case acceptance. No matter what you do, no matter how thoroughly you explain, no matter how urgently they need it, your [...]

Front desk team members who effectively build rapport consistently convert more new patient calls to appointments. Why? Because people like to do business with people they trust and like – [...]

The office is humming. Phones are ringing, routine “drill and fill” patients are coming and going, and you’re shuttling from station to station, practicing your best, rehearsed, and clinical chair-side [...]

We ask people all the time about why they prefer to go to Starbucks and wait in line for the chance to shell out $6.00 for a fancy cup of [...]

Why Your Practice Isn’t Living Up to Its Potential – And a Sensible, 4-Step Process to Fix It Why do some dental practices seem to succeed almost effortlessly – [...]

Let’s face it. Allowing your team members to “look under the hood” of the numbers driving your dental practice sounds radical. Controversial. Maybe even dangerous. But we’re here to tell [...]